HeartWeb
Privacy Policy
Last updated: 13 October 2026
This policy explains how HeartWeb (“we”, “us”) handles information when you browse our website or order a personalized digital experience. If you have a question, contact us at heartweb21@gmail.com.
Information we collect
When you place an order, we may collect your name, email address, WhatsApp number, the personalization details you submit, and any photos or other media you choose to provide. Our payment provider, Razorpay, processes payment details for checkout; HeartWeb does not ask you to send full card details to us.
How we use information
We use order and contact information to respond to enquiries, create and deliver your requested experience, process and verify payments, provide support, and protect the service from misuse. We do not sell your personal information.
Sharing and storage
Information may be handled by service providers that help us host the website, store and manage orders, or process payments. We limit access to what is needed to operate the service and retain information only for as long as needed for those purposes or applicable legal obligations. Razorpay’s processing is also subject to its own privacy terms.
Your choices and contact
You can contact us to ask about, correct, or request deletion of personal information associated with your order, subject to information we must retain for legal, payment, or operational requirements. Please do not submit media or personal information that you do not have permission to share.
Updates to this policy
We may update this policy as the service changes. The latest version will be published on this page with its updated date.